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News Release | US PIRG Education Fund

STATEMENT: New tip guide reveals how to spot counterfeit merchandise when shopping for gifts online

As we get deeper into the 2021 holiday season, online shoppers need to beware of counterfeit products, from knockoff sports merchandise to fake-branded perfumes or electronics that aren’t genuine.

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Report | MoPIRG Foundation

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

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News Release | U.S. PIRG Education Fund

Report: Airlines’ refund policies, scheduling problems irk flyers

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

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News Release | U.S. PIRG Education Fund | Antibiotics

Medical professionals urge McDonald’s to reduce antibiotic use in its beef supply chain

More than 130 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

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News Release | Solid Waste

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Coronavirus worry triggers most surgical mask, sanitizer prices to spike at least 50% on Amazon

As the Coronvirus outbreak became more widespread, the price of most of the sanitizers and masks rose at least 50 percent higher than the 90-day average. Even one in six products sold directly by Amazon saw prices rise at least 50 percent higher in February

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News Release | U.S. PIRG Education Fund | Consumer Protection

Trader Joe's jumps to top of food recall notification rankings

Following the release last month of U.S. PIRG’s Education Fund’s Food Recall Failure report, which rated 26 top grocery store chains on their transparency about food recalls, Trader Joe's provided new survey answers and clarified where that information lives online and in its stores.

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News Release | U.S. PIRG Education Fund | Higher Ed

Deals with publishers could make college textbooks more expensive

A new report reveals insufficient or disappearing discounts, structures designed to force students into the program, and missing information. This all leaves students, professors, and college administrators in the lurch.

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News Release | U.S. PIRG Education Fund | Consumer Protection, Food

New investigation: Supermarkets failing to warn public about food recalls

Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. A new report finds that most grocery stores -- which should be one of the best places to learn about recalls -- don’t make it easy for consumers to uncover this information.

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News Release | U.S. PIRG | Consumer Protection

Hack doesn’t absolve Equifax of being careless with consumers’ data

Congress must hold companies accountable for failing to protect condumers' confidential information.

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Report | MoPIRG Foundation | Consumer Protection

Debt Collectors, Debt Complaints

In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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Report | MoPIRG Foundation | Higher Ed, Transportation

A New Course

Universities and colleges across the country are taking steps to encourage their communities, students, faculty and staff to decrease their reliance on personal vehicles. These efforts are working well – saving money for universities, improving the quality of life in college towns, and giving today’s students experience in living life without depending on a personal car.

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Report | MoPIRG Foundation and the Student PIRGs | Higher Ed

Fixing the Broken Textbook Market

Overall, this study demonstrates that despite recent steps forward in the marketplace, high textbook costs will continue to be a problem for students unless the cost of high-priced, new editions of college textbooks comes down.

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Report | MoPIRG Foundation | Consumer Protection

Credit Cards, Consumer Complaints

In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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Report | MoPIRG Foundation | Transportation

Transportation in Transition

A review of data from the Federal Highway Administration, Federal Transit Administration and Census Bureau for America’s 100 most populous urbanized areas – which are home to over half of the nation’s population – shows that the decline in per-capita driving has taken place in a wide variety of regions. From 2006 to 2011, the average number of miles driven per resident fell in almost three-quarters of America’s largest urbanized areas for which up-to-date and accurate data are available.

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Blog Post | Solid Waste

Elizabeth L. Cline: we need policy to stop new clothes from making a ‘straight line’ to the landfill | Olivia Sullivan

We hear from the author and journalist on secondhand clothing, the fashion industry’s addiction to cheap fossil fuels and how to break the waste cycle.

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Blog Post | Solid Waste

Jessica Schreiber: ‘It’s just too easy and convenient to throw things away’ | Olivia Sullivan

We need to make it easier for clothing companies to reuse and recycle. Policy, data collection and nonprofits can help.

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Blog Post | Consumer Tips

Victims of Texas storm: Here are tips to keep yourself, your pets, your home and your finances safe | Teresa Murray

Here are some tips to help consumers protect themselves during and after a disaster, including how to spot possible opportunists, bad deals and con-artists.

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Blog Post | Solid Waste

Brooke Roberts-Islam: a challenge to reducing fashion waste comes from ordering and producing ‘high volumes’ of clothing | Olivia Sullivan

We hear from the fashion industry expert and journalist on tech solutions to clothing overstock problems and how policy can drive industry change.

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Blog Post | Consumer Tips

National Consumer Protection Week 2021 | Teresa Murray

Being a consumer is tough. We want to help make it a little easier. In recognition of Consumer Protection Week from Feb. 28-March 6, U.S. PIRG is providing key consumer protection advice. Check in here every day for our updated tips and tools. 

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Blog Post

There are lessons for pre-schoolers, pre-teens, high schoolers and certainly, young adults going off to college or moving out.

News Release | U.S. PIRG Education Fund

Manufacturers will need to ensure that the battery compartments that use button or coin batteries are not easily accessible by children age 6 and younger.

Blog Post

Here are the steps to getting a written good faith estimate before receiving scheduled medical care. 

Blog Post

Illegal robocalls seem to be declining a smidgeon as more phone companies install federally mandated technology to block spoofed calls and detect other scam calls. Here are some tips to live by and share with vulnerable friends or relatives.

Blog Post

One year after new law, robocalls are down and compliance is up, but skyrocketing robotexts are the latest problem

Solid Waste

PIRG hosts webinar with MythBusters' Adam Savage on Right to Repair

Our national network and the Right to Repair team organized a summit featuring keynote speaker Adam Savage from MythBusters. He shared his thoughts with us on the movement and we discussed our current progress on the Right to Repair campaign.

 

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